> For the complete documentation index, see [llms.txt](https://docs.virbe.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.virbe.ai/dashboard-management/conversation-flows/nodes/response-nodes/call-convai.md).

# Call ConvAI

This node allows you **to connect with third-party chatbot platforms,** custom NLP engines, or specialized conversation services when you need capabilities beyond the built-in LLM options.

#### Setting up Conv AI connections:

1. First, make sure you configure the external service connection (in "[Configurations](/dashboard-management/configurations/conversational-engines.md)" section)
2. Set up any required authentication

<figure><img src="/files/FJXEKC737rLUK1vfFjdH" alt=""><figcaption><p>Call Conv AI node</p></figcaption></figure>

#### Common use cases:

* Specialized chatbot integrations
* Custom NLP processing
* Industry-specific AI services
* Legacy system integration
* External recommendation engines