Cards from Table

The Cards from Table node displays images from your data tables in a visually appealing card format. Cards are interactive elements that will be displayed in the touchpoint interface (web widget or kiosk) and that users can interact with (click on) during conversations.

Setting up cards:

  1. Select source data table

  2. Choose image column

  3. Select name/title column

  4. Configure sorting options

  5. Set up filtering if needed

Example:

Data Table: Product catalog
Image (to display on the card): Product photo
Name (will be displayed on the card): Product name

Filter settings:
- Filter by: Product name
- Condition: Equals
- Match By: Context Variable
- Variable: {{user.product}} (previously stored user selection)
- Max records: 1 or more for multiple options, depends on the use case
Example of Cards from Table configuration

Consider filtering the results shown on cards based on user's previous inpur saved as variable:

Cards from Table: add filtering based on user's previous inpur saved as variable

Common use cases:

  • Product listings

  • Service options

  • Plan comparisons

  • Team member profiles

  • Location details

  • Event schedules

How are cards displayed on the touchpoints:

  • Web

Cards on web widget (floating)
Cards on web widget (fullscreen)
  • Kiosk

Important considerations:

  • Ensure data table is properly structured

  • Select relevant display fields

  • Configure visual elements carefully

  • Test card appearance across devices

  • Consider loading performance

  • Plan user interactions with cards

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