# Overview

Here you can monitor your virtual being's performance, manage profiles, and track any system issues.

<figure><img src="https://1213579860-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MaU7JJyoXT5PfhTD9dJ%2Fuploads%2FtJqkZ4ukPdQn6JYZuipR%2Fhub-assistant-virbe.virbe.app_dashboard_overview.png?alt=media&#x26;token=7ab72081-7fed-4e49-ad2e-ceb5b21e7563" alt=""><figcaption><p>Overview</p></figcaption></figure>

### Subscription Status

Your subscription information is displayed prominently at the top of the Overview section:

* **Subscription Status**: Shows whether your subscription is Active or Inactive
* **Interactions Counter**: Displays current usage and total available interactions (e.g., 3985/5000)
* **Plan Details**: Shows your current plan type (e.g., Pilot)
* **Important Dates**:
  * End date: When your current subscription period ends
  * Next billing: Your next payment date

### Recent Issues

The Recent Issues panel helps you stay informed about any system notifications or problems:

* **Issue Types**:
  * LLM engine issues (e.g., credential problems)
  * System updates and notifications
* Each issue includes:
  * Issue description
  * Current status
  * "See details" link for more information

### Profiles

The Profiles section shows all deployment configurations for your virtual being:

* **Profile List**: Shows all your configured profiles
* **Profile Information**:
  * Name and type (e.g., Web, Kiosk)
  * Status indicator (active/inactive
  * Management options (Edit, Delete, shortcut to Deployment details)
* **Create New Profile**: Button to add new deployment configurations

{% hint style="warning" %}
Before customizing your first profile, it's recommended to make sure that you have set up all the engine configurations that are necessary for any touchpoint deployment to work, that is: Speech-to-Text, Text-to-Speech engines and AI model (if you want to use LLM capabilities for response generation). Some of those may be preconfigured for you (applicable for [Virbe-hosted dashboards)](https://docs.virbe.ai/getting-started/introduction-to-virbe-platform/virbe-hosted-launch), but others may require you to input unique credentials or API keys (especially if you're [hosting the dashboard on your own](https://docs.virbe.ai/getting-started/introduction-to-virbe-platform/azure-hosted-deployment)). \
Read more in the [configurations](https://docs.virbe.ai/dashboard-management/configurations "mention") section.
{% endhint %}

### Best Practices

* Regularly monitor your interaction usage to avoid reaching limits
* Check Recent Issues section daily for potential problems
* Keep track of subscription end dates to ensure continuous service
* Maintain active profiles and remove unused ones for better organization