# Overview

Here you can monitor your virtual being's performance, manage profiles, and track any system issues.

<figure><img src="/files/VOLeUJUnBijBdFZM5yBL" alt=""><figcaption><p>Overview</p></figcaption></figure>

### Subscription Status

Your subscription information is displayed prominently at the top of the Overview section:

* **Subscription Status**: Shows whether your subscription is Active or Inactive
* **Interactions Counter**: Displays current usage and total available interactions (e.g., 3985/5000)
* **Plan Details**: Shows your current plan type (e.g., Pilot)
* **Important Dates**:
  * End date: When your current subscription period ends
  * Next billing: Your next payment date

### Recent Issues

The Recent Issues panel helps you stay informed about any system notifications or problems:

* **Issue Types**:
  * LLM engine issues (e.g., credential problems)
  * System updates and notifications
* Each issue includes:
  * Issue description
  * Current status
  * "See details" link for more information

### Profiles

The Profiles section shows all deployment configurations for your virtual being:

* **Profile List**: Shows all your configured profiles
* **Profile Information**:
  * Name and type (e.g., Web, Kiosk)
  * Status indicator (active/inactive
  * Management options (Edit, Delete, shortcut to Deployment details)
* **Create New Profile**: Button to add new deployment configurations

{% hint style="warning" %}
Before customizing your first profile, it's recommended to make sure that you have set up all the engine configurations that are necessary for any touchpoint deployment to work, that is: Speech-to-Text, Text-to-Speech engines and AI model (if you want to use LLM capabilities for response generation). Some of those may be preconfigured for you (applicable for [Virbe-hosted dashboards)](/getting-started/introduction-to-virbe-platform/virbe-hosted-launch.md), but others may require you to input unique credentials or API keys (especially if you're [hosting the dashboard on your own](/getting-started/introduction-to-virbe-platform/azure-hosted-deployment.md)). \
Read more in the [Configurations](/dashboard-management/configurations.md) section.
{% endhint %}

### Best Practices

* Regularly monitor your interaction usage to avoid reaching limits
* Check Recent Issues section daily for potential problems
* Keep track of subscription end dates to ensure continuous service
* Maintain active profiles and remove unused ones for better organization


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