Nodes

There are different types of nodes, serving different needs.

Each category is designed to handle specific aspects of conversation management, and they work together seamlessly to create natural, engaging interactions.

As you build your flows, you'll find yourself mixing and matching these node types to create increasingly sophisticated conversation patterns. Think of them as different tools in your toolbox - each has its purpose, and knowing when to use each type is key to creating effective conversations.

Here you will find detailed description of all node types and their example usage.

• Logic nodes

  • Route by Profile

  • If/Else Router

  • Intent Matcher

• Flow nodes

  • Go to Flow

  • Checkpoint

• Response nodes

  • Text

  • LLM Response

  • Behavior

  • Call Conv AI

• Action nodes

  • Collect User Data

  • Quick Reply

  • Cards from Table

• Context nodes

  • Find Record(s)

• Integration nodes

  • Call Webhook

  • Custom Action