Dashboard Architecture
A dashboard represents a single virtual being use case. This one-to-one relationship between dashboards and use cases is a fundamental design principle that helps maintain clarity and purpose.
A dashboard consists of the following core components:
Dashboard Status
Subscription Information
Recent Issues
Profiles List & Status
Overview
Configure channel-specific settings
Customize interface and behavior
Manage deployment
Profile
Speech-to-Text Setup
Text-to-Speech Setup
AI Models Integration
External conversational AI engines
Configurations Avatar Management
Voice and Language Configuration
Personality Settings
Personas
Manage content to be used when generating responses
Collections and documents management
Store structured information
Manage data in real-time
Ensure data accuracy
Data tables
Design conversational flows
Configure response logic
Set up integrations
Conversation flows
Conversations
Conversation history
Human hand-over
Conversation log with human handover
Issues
Error Monitoring
System Notifications
Each component works in harmony to create a cohesive virtual being experience, ensuring consistent behavior and responses across all deployment channels while maintaining the specific requirements of each implementation context.
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