Virbe Documentation
  • Say hi to Virtual Beings!
  • Getting started
    • Introduction to Virbe platform
      • Virbe-hosted launch
      • Azure-hosted deployment
  • Dashboard Management
    • Dashboard Architecture
    • Overview
    • Profiles
      • General
      • Language
      • Persona
      • Settings
        • Web widget profile settings
        • Metahuman kiosk profile settings
      • Deployment
        • Web widget deployment
        • Metahuman kiosk deployment
    • Configurations
      • Speech-to-Text
      • Text-to-Speech
      • AI Models
      • Conversational Engines
    • Personas
    • Knowledge Base
      • Best Practices for Knowledge Base Content
    • Data tables
    • Conversation Flows
      • Getting started with Conversation Flows
      • Managing nodes
      • Nodes
        • Logic nodes
          • Route by Profile
          • If/Else Router
          • Intent Matcher
        • Flow control nodes
          • Go to Flow
          • Checkpoint
        • Response nodes
          • Text
          • LLM Response
          • Call ConvAI
          • Behavior
        • Action nodes
          • Collect User Data
          • Quick Reply
          • Cards from Table
        • Context nodes
          • Find Record(s)
        • Integration nodes
          • Call Webhook
          • Custom Action
      • Troubleshooting Conversation Flows
  • Touchpoints
    • Kiosk Apps
      • Metahuman Kiosk
        • Hardware setup
          • Recommended setup
          • Computer
          • Screen
          • Microphones
          • IoT
          • Peripherals
          • Operating System
            • Windows
              • Login & power management
              • Other
              • OpenHab
            • Mac
            • Remote Access
        • Customer Experience
          • VAD & press-to-talk
          • Microphone settings
          • Avatars
    • Web Integration
Powered by GitBook
On this page

Was this helpful?

  1. Dashboard Management
  2. Conversation Flows
  3. Nodes
  4. Action nodes

Quick Reply

The Quick Reply node presents users with predefined response options, guiding the conversation through specific choices.

PreviousCollect User DataNextCards from Table

Last updated 3 months ago

Was this helpful?

This creates a more structured interaction while ensuring valid inputs.

Setting up quick replies:

  1. Write the question to present to users

  2. Add response options (buttons)

  3. Choose whether to save the selected reply as end user variable (called "end user store")

  4. Configure if follow-up input is needed

Example:

"Which topic are you interested in?"
Options:
- Product Features
- Pricing Plans
- Technical Support
- Contact Sales

Save reply: Enabled (stores selection for later use)

Remember to connect all the exit points, including "Not matched"!

Common use cases:

  • Menu selections

  • Confirmation requests

  • Multiple choice questions

  • Navigation options

  • Category selection

  • Yes/No decisions

Important considerations:

  • Keep options clear and concise

  • Limit number of choices (3-5 recommended)

  • Use consistent formatting

  • Consider button display space

  • Plan response handling

  • Maintain conversation flow

Example of Quick Reply node configguration
Quick reply node: save user's reply in end user store