Virbe Documentation
  • Say hi to Virtual Beings!
  • Getting started
    • Introduction to Virbe platform
      • Virbe-hosted launch
      • Azure-hosted deployment
  • Dashboard Management
    • Dashboard Architecture
    • Overview
    • Profiles
      • General
      • Language
      • Persona
      • Settings
        • Web widget profile settings
        • Metahuman kiosk profile settings
      • Deployment
        • Web widget deployment
        • Metahuman kiosk deployment
    • Configurations
      • Speech-to-Text
      • Text-to-Speech
      • AI Models
      • Conversational Engines
    • Personas
    • Knowledge Base
      • Best Practices for Knowledge Base Content
    • Data tables
    • Conversation Flows
      • Getting started with Conversation Flows
      • Managing nodes
      • Nodes
        • Logic nodes
          • Route by Profile
          • If/Else Router
          • Intent Matcher
        • Flow control nodes
          • Go to Flow
          • Checkpoint
        • Response nodes
          • Text
          • LLM Response
          • Call ConvAI
          • Behavior
        • Action nodes
          • Collect User Data
          • Quick Reply
          • Cards from Table
        • Context nodes
          • Find Record(s)
        • Integration nodes
          • Call Webhook
          • Custom Action
      • Troubleshooting Conversation Flows
  • Touchpoints
    • Kiosk Apps
      • Metahuman Kiosk
        • Hardware setup
          • Recommended setup
          • Computer
          • Screen
          • Microphones
          • IoT
          • Peripherals
          • Operating System
            • Windows
              • Login & power management
              • Other
              • OpenHab
            • Mac
            • Remote Access
        • Customer Experience
          • VAD & press-to-talk
          • Microphone settings
          • Avatars
    • Web Integration
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  1. Touchpoints
  2. Kiosk Apps
  3. Metahuman Kiosk
  4. Customer Experience

Microphone settings

Hear your consumer - set up your mic!

Once you choose your hardware setup, it is crucial to choose the right settings for your hardware. It should be the right balance between how well it is capturing your client's voice and how well it is canceling unwanted background sounds.

Input/levels setup of your microphones is a state of the art and will be very case-sensitive. We recommend a trial and error process, as well as good testing methodology to find the right settings for your location and case.

Enhancements?

Nvidia Bradcast, ASUS noise canceling utility, Andrea PureAudio beamforming software.

Above, are software solutions to help your microphone pick up less background noise and voices of other people that are in the room. They are free as long as you have a proper hardware (nvidia graphic card, Asus gaming computer, Andrea mic, etc.). We recommend using one of the solutions, but detailed setup is very case and hardware dependent.

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Last updated 1 month ago

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