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  1. Dashboard Management
  2. Conversation Flows
  3. Nodes
  4. Response nodes

Text

The Text node sends a fixed, predetermined message to users.

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Last updated 2 months ago

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It's the simplest response type, useful when you need a consistent, unchanging message rather than AI-generated text.

Setting up text responses:

  1. Enter the exact text to be shown (up to 1000 characters)

Note: Using exact text responses is faster and completely consistent, but may make interactions feel less natural. Only use in very specific contexts.

Example: Greet the user

Consider adding a follow-up Checkpoint node with a "Wait for user input" option enabled to make sure that the user's response will proceed to the next node (could be an Intent Matcher node in the above example).

Common use cases:

  • Legal disclaimers

  • Standard greetings

  • Error messages

  • Instructions

  • System notifications

Important considerations:

  • Messages never vary - same text every time

  • Keep content clear and concise

  • Update manually when changes needed

  • Consider using LLM Response for more natural interactions

Example of Text node use